Contact Us
Thank you for visiting Purrfect Pets Care.
If you have any questions about our products, orders, shipping, returns, payments, or general enquiries, our customer support team is here to assist you.
Customer Support
Business Name: Purrfect Pets Care
Business Email: support@purrfectpetscare.com
Business Phone: +44 1784 430076
Business Address: 66 High Street, Egham, Surrey TW20 9EY, United Kingdom
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM (UK Time)
Order Cut-Off Time: 5:00 PM (UK Time)
How Can We Help?
You can contact us regarding:
- Order enquiries
- Shipping enquiries
- Returns and refunds
- Product information
- Payment enquiries
- General customer support
Before Contacting Us
To help us respond to your enquiry as efficiently as possible, please include the following information where applicable:
- Your order number
- Your full name
- A description of your enquiry
- Photos or supporting information, where relevant
Follow Us
Stay connected with Purrfect Pets Care through our official social media channels for product updates, new arrivals, and important announcements.
Response Time
Customer enquiries are reviewed during our regular customer service hours.
Response times may vary during weekends, public holidays, or periods of high enquiry volume. We will respond as soon as reasonably possible during our business hours.
Thank You
Thank you for choosing Purrfect Pets Care.
We appreciate your trust and look forward to assisting you.