Contact Us
Thank you for visiting Purrfect Pets Care.
If you have any questions about our products, orders, shipping, returns, or general enquiries, please contact us using the information below.
Customer Support
Business Name: Purrfect Pets Care
Business Email: support@purrfectpetscare.com
Business Phone: +44 1784 430076
Business Address: 66 High Street Egham, Surrey TW20 9EY, United Kingdom
Customer Service Hours: Monday – Friday | 9:00 AM – 5:00 PM (GMT/UTC+0)
Order Cut-Off Time: 5:00 PM (GMT/UTC+0)
How Can We Help?
You can contact us regarding:
- Order enquiries
- Shipping enquiries
- Returns and refunds
- Product information
- Payment enquiries
- General customer support
Before Contacting Us
To help us respond to your enquiry more efficiently, please include the following information where applicable:
- Your order number
- Your full name
- A description of your enquiry
- Photographs or supporting information, if relevant
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Response Time
Customer enquiries are reviewed during our regular business hours.
Response times may vary during weekends, public holidays, or periods of higher enquiry volume. We aim to respond as promptly as possible during our customer service hours.
Thank you for choosing Purrfect Pets Care.